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Privacy Policy

Introduction


At Hotelsireland.com, we are committed to protecting and respecting your privacy.


This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. Please read the following carefully to understand our views and practices regarding your personal data and how it is obtained, processed, shared, and stored. By visiting www.hotelsireland.com you are accepting and consenting to the practices described in this policy.


The data controller is Hotelsireland.com (referred to in this policy as “we” or “us”). Hotelsireland is part of Tour Partner Group (referred to in this policy as “group”). Tour Partner Group consists of Hotelsireland, Irish Welcome Tours, Hotels and More, Irish Horizons, Authentic Vacations, Trans Nordic Tours.
Hotelsireland.com offers Hotel accommodation in Ireland through our own website, affiliate websites and social media. All the information that follows applies to all of our platforms.
Any questions regarding this policy and our privacy practices should be sent by e-mail to hotels@hotelsireland.com or by writing to Hotelsireland.com, Blackthorn Exchange, Bracken Road, Sandyford, Dublin 18, D18 W6N4, Ireland.

Types of Information Collected

We retain two types of information:

"Personal Data"

This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.

"Non-Personal Data"

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Purposes for which we hold your Information

Non-Personal Data
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.

Personal Data
We will process any Personal Data you provide to us for the following purposes:

a. to provide you with the accommodation or services you have booked;
b. to contact you if required in connection with your booking or to respond to any communications you might send to us;
c. To inform you of any special offers we might periodically have available (only if you have subscribed to this service)


Information we may collect about you when you visit our website:
We use Google Analytics to measure visitors and may automatically collect information such as:

For further information, please visit https://www.google.com/analytics/

Information we receive from other sources:


How do we use the information and what is the legal basis for processing the data?

Under GDPR we use the lawful basis 'legitimate interests' to use (or 'process') your personal information.. When you provide your contact details, we use your information for:
Legitimate business interests to provide you with your booking and/or marketing services or products related to offering travel solutions in Ireland
This is how we use your data:

Disclosure of Information to Third Parties

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

How do we protect your data?

All information you provide to us is stored on our secure servers which are based in the UK and Ireland can only be accessed by authorised and trained members of staff. Unfortunately, the transmission of information via the internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access

How long do we keep your data?
We will store your details in our database and use it for marketing purposes until you use the opt-out option. Details of clients who are “inactive” (had no business transactions in the past 5 years) will either be updated, verified or deleted.

These are your rights:

Please send requests related to your rights to: hotels@hotelsireland.com or by writing to Hotelsireland.com, Blackthorn Exchange, Bracken Road, Sandyford, Dublin 18, D18 W6N4, Ireland

Security

Your Personal Data is held on secure servers hosted by Sungard (http://www.sungardas.ie). The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet . No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

To ensure the security of your credit card information, hotelsireland.com use the latest Secure Socket Layer (SSL) technology. SSL is currently the preferred method to securely transfer credit card and other sensitive data over the Internet. You can tell if your information is encrypted by looking for the locked padlock icon on the lower right-hand or left-hand corner of your screen and/or the letters "https."

Changes to the website Privacy Policy

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

Updated 11th of June 2018

Book online or contact us today on +353 1 293 3040

Irish Welcome Tours, Blackthorn Exchange, Bracken Road, Sandyford, Dublin 18, Ireland. | Registered in Ireland - Company Registration Number: 150216, VAT No: IE6547616T

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